Transportation: Accessible Buslines / Dial-a-Ride / Paratransit / Medical (Non-Emergency) or Personal Transportation Services
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State Listings
Alaska
MACS (Metropolitan Area Commuter System, VanTran)-
- Accepts ADA paratransit cards issued by other cities
- Both VanTran and regular buses have wheelchair access; on regular buses, priority seating for disabled and senior citizens
- Door-to-door paratransit
- Disabled living w/in 3/4 mi. of fixed routes receive priority; those outside this service area receive paratransit service when time/space is available
- Ask for application packet for VanTran paratransit at 907-459-1010; at 907-495-1324, processing takes 21 days; can request informational materials in Braille, large print, or audio cassette
Mon-Fri: 6:15am-9:15pm; Sat: 9am-6:45pm
- Request rides at 907-459-1010 up to 14 days in advance-before 7:30pm the day before; call back day before ride is scheduled to confirm ride and its time
- $2 one-way
Arizona
Cab Connection is a new program available to Scottsdale seniors (age 65+) and residents with disabilities. Participants in this demonstration project may request up to ten taxi vouchers each month. The vouchers are subsidized by the City of Scottsdale at the rate of 80% up to a maximum of $10.00. For more information about this programs call (480) 312-TRIP.Transportation for Employment, a program of the City of Phoenix and The Community Forum, subsidizes 75 percent of a one-way taxi fare up to $15. Any individual, who due to his / her disability is unable to safely use Phoenix's bus service is eligible. Participants can choose a transportation service from a list of participating transportation providers. For more information, call (602) 223-4103.
California
Access Paratransit, serving residents of Los Angeles County, is a service available to any ADA paratransit eligible individual. Access Paratransit operates seven days a week, 24 hours of the day in most areas of Los Angeles County. It is a shared ride service that operates curb-to-curb and utilizes a fleet of small buses, mini-vans and taxis. Fares are distance-based and range from $1.80 to $2.70 for each one-way trip. Trip reservations can be made from 45 minutes to 24 hours prior to the desired pick-up time. For more information, visit their website or call (800) 827-0829.
Delano Area Rapid Transit (DART)- - Schedule trip/get info at 661-721-3333
- Monday - Friday: 6:30 am - 5:26 pm; Saturday: 8:57 am - 4:40 pm
- serves residents w/in city limits of Delano, surrounding unincorporated areas of Kern County
- All dial-a-ride buses wheelchair-accessible
- Schedule trips 7 days in advance to 5:30pm the day before
- Those certified for ADA paratransit by other transit systems may use Delano Dial-a-Ride services for 21 days w/out being certified by the Delano Area Dial-a-Ride System
Application/submission info at: Delano Area Rapid Transit Application
- - Curb-to-curb cab service
- Users limited to 30 one-way trips per month
- .$0.50 per one-way trip w/in city limits; extended service area (bounded by Hacienda Blvd. to the west, Arrow Highway to the north; Central Avenue to the east; Imperial Highway to the south) is $3.00 per trip; region bounded by the Foothill Fwy (210) to the north, Sierra Avenue to the east, San Diego Fwy (405), State Route 133, and Riverside Fwy to the south and the Long Beach Fwy (710) to the west, for trips for medical reasons only, is $1.50
- Service available from 7:00 a.m. to 8:00 p.m. every day of the week; special circumstances allow for trips outside of service hours
- For info/application, 909-839-7045
- For scheduling trips, 800-578-6555
- - curb-to-curb, shared ride
- 7:30 AM and 5:00 PM M-F; 8:00 AM to 5:00 PM Sat and Sun
- $3-8 per one-way trip (based on a zoned system), reduced fare for disabled
- Information: 530-642-5383
- Reservations must be made three days in advance at 530-642-3696 on an availability basis, with senior citizens and the disabled receiving priority
- - Curb-to-curb service
- Operates only within Dixon, California city limits
- Reserve rides at 707-678-5020; call M-F 7am-5pm to talk to a staff member, or leave a message at that number, at least one day in advance
- Above phone number also for information
- M-F 7am-6pm; Sat 8am-5pm
Tri-City Para-Transit Program provides accessible transportation services to residents of Fremont, Newark and Union City, California. Enrollment is required to utilize this service. For more information, call (510) 494-4540.
Colorado
Mountain Metro Mobility is an ADA paratransit service provided for individuals who, because of their disability, are unable to use Mountain Metro fixed-route bus service. Riders must have a disability that prevents them from using fixed-route bus service some or all of the time. This does not include people who have disabilities that make the use of fixed-route service difficult. Mountain Metro Mobility provides comparable service to the regular fixed-route bus in terms of shared rides, days of service, and service areas and hours. For more information or to obtain an application, 1015 Transit Drive, Colorado Springs, CO 80903, Phone: 719-385-RIDE (7433), Fax: 719-385-5419
Connecticut
Dispatch-a-Ride, a service of the Norwalk Transit District, is the door-to-door transportation service available for people with disabilities residing in Norwalk, Connecticut. The service runs Monday to Friday 6 a.m. to 7:30 p.m. and on Saturday 7 a.m. to 7 p.m. Before using the service you must be determined to be ADA certified. You can request a certification form by calling the Norwalk Transit District at (203) 853-7465.
Florida
Need-a-Ride is a service of the Space Coast Center for Independent Living (SCCIL). SCCIL offers a free transportation program to their consumers who have "exhausted all other means of obtaining transportation." They have two lift equipped vans which are available on a first call, first serve basis. Some restrictions do apply, so please call for more information. You may leave a message at (321) 784-9008.
Illinois
Chicago Transit Authority (CTA) offers 91 fully accessible bus routes, with lifts and ramps available for use upon request. To learn which routes are accessible, call (312) 836-7000. CTA also offers special door-to-door services within Chicago and certain nearby suburbs to "ADA Paratransit Certified" customers. Advance reservations are required. To apply for Paratransit eligibility, call the Regional Transportation Authority at (312) 917-HELP (4357) or (312) 917-1338 (TTY).Chicago Disability Transit, founded and operated by people with disabilities, provides paratransit services in Chicago. Chicago Disability Transit serves the greater Chicago area and will operate on a 24 hour per day/7 day per week basis. Charges for this service will be based on a fee-for-service rate structure. Both accessible vans and service cars are available for transportation. Reservations are taken during standard business hours and must be made at least one business day in advance. To reserve a ride with Chicago Disability Transit, please call (312) 335-1244. For corporate rates for organizations serving people with disabilities, please contact Michelle Dacy at (630) 653-9815.
Pace offers pre-arranged curb-to-curb service and dial-a-ride service for people with disabilities. Certification is required prior to riding. For more information, call (847) 364-PACE (7223) or (847) 364-5093 (TTY).
Regional Transportation Authority (RTA) Reduced Fare Program offers people with a certifiable disability the RTA Reduced Fare Card, which enables them to travel on the accessible transportation services, serving the Chicago area for a reduced rate. The 30-day card, which cost $35 can be used on CTA, Pace and Metra transportation vehicles. Riders must first complete an application to be signed by their physician. For more information, call (312) 917-0700.
Special Needs Chicago provides physically challenged individuals throughout Chicago and the suburbs with safe, reliable, comfortable and courteous non-profit transportation service at an affordable cost. They offer non-emergency transit for people with disabilities and seniors in wheelchair accessible vehicles, specially equipped medicars, handicapped vans, mini-buses and sedans throughout Chicago and the suburbs 24 hours a day, 365 days a year. They will coordinate standing orders (regularly scheduled rides), group outings or transports for medical, business or personal reasons. Their services include additional steps such as multiple levels of communication, confirmation calls and written correspondence. For more information call: 630-668-9999 or send e-mail to: info@specialneedschicago.org
Indiana
Detroit MetroLift Paratransit Service is available throughout the cities of Detroit, Hamtramck and Highland Park from 6:00 a.m. until 10:00 p.m., seven days a week. Paratransit fare is $2.50 each way. ADA certification is required prior to riding. For more information, call (313) 834-3434.
Iowa
CyRide serves residents of Aimes, Iowa operating nine fixed routes (some accessible) and a Dial-A-Ride service for persons with a disability. For more information, call (515) 292-1100 or e-mail cyride@cyride.com.
Maine
RecRide Plus is a non-profit program of Project Action and Easter Seals. This transportation service provides low cost, accessible transportation within Central Maine to persons with disabilities and senior citizens. This site contains information on how to register for this service and links to other transportation services in the area, such as Greyhound Bus Lines, Concord Trailways Bus Lines, Cyr Bus Lines, local airlines, and taxicabs.
Massachusetts
SCM Elderbus is a non-profit organization serving 21 towns in South Central Massachusetts. They provide transportation (including lift-equipped vans) services for both elderly and disabled. Reservations for a ride must be made one day in advance. Rides start at $1.00 each way, however, if an individual needs assistance, companions can ride for free. For more information for the service number in your town, visit their website.
Michigan
A-Ride
- - Shared rides
- Door-to-door
- Call 734-973-6500 to apply for AATA ADA Eligibility Card, requires professional certification of disability
- Transportation provided by small buses, cabs, or lift vans
- Travel within Ann Arbor city limits
- 734-973-1611 - scheduling trips, customer service
- $2.50 for trip scheduled in advance
- $3.50 for same-day trip
- Fixed-route buses are wheelchair-accessible and low-floor
- ADA eligibility card enables travel throughout Ann Arbor during major holidays, $2.50
- Late-night, shared-ride service - $2.50
GO! Bus
- - Door-to-door
- Requires a filled-out ADA application
- Call 616-456-6141 by 4:30pm at least a day in advance to schedule trips
- Serves Grand Rapids and surrounding area
- $3 per trip
- Bus tickets sold at D&W food stores, Meijer stores, Rapid Central Station, and via the mail at 300 Ellsworth Ave. SW
Grand Rapids, MI 49503
- M-F: 4:45 a.m.-11:55 p.m.
- Sat. : 5:13 a.m.-10:10 p.m.
- Sun.: 7:00 a.m.-7:20 p.m.
STRIDE - Specialized Transportation RIDE, a service provided by the Duluth Transit Authority, offers curb-to-curb transportation for individuals with physical and mental disabilities living within the city limits of Duluth and Proctor, Minnesota and Superior, Wisconsin. Service hours are from 6 a.m. to 11 p.m. during the week and from 8 a.m. to 6 p.m. on weekends. Ride fares vary from $1.00 to $2.00 depending on the time. A licensed physician must certify riders before they are eligible to use this service. For certification and reservation information, call (218) 722-3327. You can also e-mail stride@duluthtransit.com.
New York
Access-a-Ride is a door-to-door, 24-hour, seven day a week, transportation service for individuals with disabilities residing in New York, NY. Fares are $1.50 each way. Riders must meet eligibility requirements to utilize this service. For more information or to apply for this service, call (877) 337-2017.Dutchess County Dial-a-Ride is a curb-to-curb transportation service, designed to serve senior citizens and individuals who have a physical or mental disability which prevents them from using the regular LOOP buses. The service operates in the City of Poughkeepsie and the towns of Beekman, East Fishkill, Fishkill, Hyde Park, LaGrange, Pleasant Valley, Poughkeepsie, Red Hook, Rhinebeck and Wappingers. Fares which range from $.75 to $1.75 are based upon wether a rider travels within or outside of their municipality. For more information on eligibility call (845) 452-7433.
North Carolina
Go Triangle/ Access is a regional curb-to-curb paratransit service (with a door-to-door option, upon request) for eligible residents of Wake, Durham and Orange counties. The service is designed for people with disabilities that prevent them from using the GoTriangle fixed-route bus service. All GoTriangle vehicles are wheelchair-accessible and operate for trips among Cary, Chapel Hill, Durham, Raleigh, Research Triangle Park and the Raleigh-Durham International Airport. For more information, please call 919-485-7468.
Oregon
Green Transportation Wheelchair Accessible Taxi Service Call ahead for wheel chair accessible taxis to get you anywhere you need to go throughout the Portland, Oregon Metropolitan Area. Call Green Transportation today at 503-234-1414 for an affordable wheel chair accessible taxi for the disabled, or request a reservation using the form at the link above.
Call ahead to reserve medical transport services to your doctor appointment or other medical transport needs (non-emergency) throughout Portland.
RideSource is a program of Senior & Disabled Services (S&DS) of Lane County, Oregon. Public transportation is provided for persons traveling throughout Eugene and Springfield who cannot use the regular Lane Transit District (LTD) bus service due to a disability. Rides can be requested from 1-14 days in advance. Individuals must apply for RideSource eligibility. For more information, call (541) 682-5566 (Voice) or (541) 343-9557 (TTY).
TriMet, serving the Portland, Oregon area, offers senior and disabled citizen transportation services. Such services include lift-equipped buses, paratransit services (LIFT Program) and reduced fares for disabled riders (Honored Citizen Program). TriMet has also established the Committee on Accessible Transportation (CAT), a citizen committee that meets regularly to advise the TriMet Board of Directors and staff on the transportation concerns and needs of people with disabilities and senior citizens. For more information, call (503) 962-2455 or (503) 238-5811 (TTY).
Washington
King County Metro serves residents of King County, Washington with a number of transportation services for individuals with disabilities. Metro ACCESS is a service that offers accessible van transportation for 50 cents each way. Individuals must register ahead of time to utilize this service. For more information, call (206) 689-3113 or (206) 689-3116 (TTY).Whatcom Transportation Authority Specialized Transportation (WTA-ST) is an accessible transportation service made available to people with disabilities and the elderly who are unable to use the transit system or whose transportation is not easily available. To qualify for service, you must meet the conditions established by the Americans with Disabilities Act (ADA), or by the WTA. The service is available, Weekdays 6:00 am to 7:30 pm, Saturdays: 9:00 am to 6:30 pm and on Sundays: 9:15 am to 7:00 pm. For more information, call (360) 676-6843 (Voice / TTY).
Wisconsin
Milwaukee County Transit System offers accessible bus service on 22 different routes. However, not all trips are accessible. To receive schedules, route guides, or a brochure explaining how to ride ramp and lift equipped busses, contact the MCTS at (414) 344-6711 or TTY (414) 937-3299.Ozaukee County Express provides services to Mitchell Street, Downtown Milwaukee, Cedarburg, Fredonia, Grafton, Mequon, Port Washington and Saukville. With Shuttle Taxi Connections to Grafton, Saukville and Thiensville. Busses are wheelchair accessible and run from early morning until the evening Monday through Friday. A one-way fare for senior citizens and people with disabilities is $1.25. For more information, call (414) 344-6711.
Transit Plus is Milwaukee County's Paratransit Service. This service provides transportation for the disabled by utilizing vans equipped with wheelchair ramps or lifts and taxicabs. The charge is the first $2.50 for each trip. Recently, Transit Plus was under intense scrutiny due to their poor service. However, changes are being made to the county's Transit Plus program thanks to consumers and the Wisconsin Coalition for Advocacy. For more information or to obtain an application you can call Transit Plus at (414) 278-4091 (Voice) or (414) 276-1096 (TDD).
Washington County Commuter Express (WCCE) provides low cost bus travel from Washington County to Milwaukee County and home again. Special services also run for travel to Milwaukee's Summerfest, Ethnic Fests and State Fair. The busses will now be equipped with lifts. WCCE needs 48 hours notice when requesting a bus with a lift. Call 1(888) 675-9223 or (262) 677-3445. Cost one way is $2.50. Ten tickets for $20.00.
Country Listings
Canada
Kings County Alternative Transportation Service is a non-profit organization serving citizens of King County, Nova Scotia, who have mental and / or physical disabilities. Their website also features a number of helpful links to resources located throughout Canada. For more information about the transportation services, call (902) 678-1218.
Saskatchewan Abilities Council provides special needs transportation to people with disabilities. They charge a small fee per trip and utilize specially designed buses. This service is government funded and operated by the council in Saskatoon, Yorkton, and Swift Current. For more information or the addresses, e-mail, and telephone numbers of a specific location, you can visit the Saskatchewan Abilities Council website. In addition, this website has several other topics, such as recreation, rehabilitation, and equipment.
Toronto Para Transit owns and operates twenty-five wheelchair accessible transportation vehicles, providing transportation services in Toronto and the surrounding area. For more information, visit their website or call (416) 209-0950.
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