Q: If I need to arrange van transportation from my local paratransit company for 1:00PM, is it legal for them to tell me I will have a pick-up time of 11:45AM?
Q: Is it legal to call as soon as a day in advance for a ride from a van transportation paratransit company?
Q: Can I make a reservation to ride the van paratransit transportation 7 days in advance?
Q: Is it legal to charge more for van transportation than if I rode the public bus?
Q: What can I do if my transportation service is very late?
A mix up had occurred because they had called to cancel an evening reservation the day prior and instead
of cancelling that reservation, Transit Express had cancelled their morning reservation instead. The receptionist was able
to obtain another ride within 2 hours. Another complaint helpline for Milwaukee County transit problems
is to call the Wisconsin Coalition for Advocacy at (414)342-8700.
If you use transit systems, become familiar with their consumer helplines in the event of an emergency.
Q: Can my caregiver accompany me on my trip via a transportation service?
See the U.S. Department of Transportation – Federal Transit Authority on-line office to technical assistance concerning the transportation implementing regulations of title II and title III of the ADA.
For complaints on transportation or for information call the FTA Office of Civil Rights (TCR) ADA Assistance Line (888) 446-4511 (voice) or (800) 877-8339 (TDD/FIRS) or email ada.assistance@fta.dot.gov
Financing a Vehicle or Vehicle repair
Q: Is there any financial assistance available for people with disabilities to own their own vehicle or for vehicle repair or obtain them for free?
Military.com - Auto Financing -- Just found this resource that provides several helpful articles on auto financing for military members. Some of the articles include: Saving money with auto financing, tips to make sure auto dealers don't take advantage of you, and options for when you're denied an auto loan.
This link offers more regional charity ideas that can offer repairs or that may be able to donate a car to you. Each will have an application process, and the programs are limited in size, but they can serve as additional options. The first two are hard to find, I tried. I listed the next two above and then there are many more ideas in this article.
Q: How can I finance a wheelchair accessible van or a minivan mobility conversion?
A: If you are in the market to purchase a new or used accessible vehicle, check out this blog post by Susan Hawkins, Content Manager for AMS Vans, Inc. Funding Your Handicap Accessible Van with a Grant. This article provides great insight into the process of applying for and obtaining funding for this type of purchase.
In addition, you may want to ask your personal support group, family and friends. Also inquire at your local church or other community organizations if they have any programs that could assist you or if they would be willing to assist you.
You should also contact your local Center for Independent Living or the Center for Independent Living in the community in which you wish to move. Centers for Independent Living are organizations for people with disabilities and may be able to assist you with more than transportation in such a move such as housing and care. To find your local Center for Independent Living, go to our New Horizons Un-Limited page on CIL's or visit the National Independent Living Council Directory and click on your state.
NO FEE is required for issuance, renewal, or replacement. However, if you apply for the DIS ID at a DMV Customer Service Center, you must pay a $3.00 counter service fee.
If you are submitting an application for replacement of a lost, stolen or mutilated/illegible card and your card is not expired or due to expire within the next three months, you DO NOT have to have the Eligibility Section signed at this time.
Disabled Plates and/or Disabled Parking Identification Card Link
The transit plus card qualifies you for reduced fares on Milwaukee County Transit System, personal care attendants ride free and 18 routes provide wheelchair accessible service. For route, schedule and additional fare details, call the Busline at (414) 344-6711, (TTY) (414) 937-3299.
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