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Community and Internet Resources


Communication: Telecommunications


National

AT&T’s Internet Relay provides a new way for Telecommunications Relay Services (TRS) customers to access The AT&T Relay Service, via the Internet, instead of the public switched telephone network. AT&T’s Internet Relay Service, also known as IP Relay, allows you to access the relay service via your computer, web phone, personal digital assistant, or any other Internet capable device through your Internet Service Provider (“ISP”). By pointing your web browser to the AT&T Internet Relay address http://relay.att.com you will be able to access the relay operator and place a relay call to a standard phone user. Internet Relay Service does not replace traditional land-line relay services or offer all the call types that are required with traditional land-line relay service. To use AT&T’s traditional land-line Relay Service, please call 800-855-2883. For more information about AT&T’s Relay Service, please call 800-682-8786 TTY or 800-682-8706 Voice.

AT&T Telecommunications Relay Services (TRS) allows anyone who may have a hearing or speech loss to communicate with almost anyone in the world on the phone! Relay is for anyone who is deaf, hard-of-hearing, late-deafened, or speech disabled, or family, friends or people who wish to communicate with someone who uses a TTY/TDD or standard telephone to communicate. Your message is relayed by a Communications Assistant (CA), word for word, to the hearing person on the other end of the line. The CA types what the hearing person has said back to the TTY user. By law, each conversation is handled with the strictest confidentiality. There is no additional charge to access AT&T Relay Services.

New sign Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) promotes equal access for deaf, hard of hearing,and deaf-blind in media and telecommunications. TDI was established in 1968 originally to promote further distribution of TTYs in the deaf community and to publish an annual national directory of TTY numbers. Today, it is an active national advocacy organization focusing its energies and resources to address equal access issues in telecommunications and media for four constituencies in deafness and hearing loss, specifically people who are deaf, hard-of-hearing, late-deafened, or deaf-blind. For more information, contact TDI at 8630 Fenton Street, Suite 121, Silver Spring, MD 20910, or Phone TTY: 301-589-3006, FAX: 301-589-3797, Voice: 301-589-3786, Video: 301-563-9112, or send e-mail to: info@TDIforAccess.org

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[Updated July 31, 2012]
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